Shipping & Delivery Policy

Company Name: LIMITLESS WORLD LIMITED

Registration: 80407177

Address: FLAT 2304, 23/F HO KING, COMM CENTRE, 2-16 FA YUEN STREET, MONG KOK HONG KONG

Every order is handled with care from dispatch to delivery. We aim to ensure that each shipment is prepared securely, dispatched properly, and delivered as smoothly as possible.

This Shipping & Delivery Policy explains available delivery options, estimated shipping times, packaging standards, tracking information, and what to do if your order arrives damaged, delayed, or incorrect.

Delivery Options & Shipping Costs

Shipping costs are calculated automatically at checkout based on your delivery location, selected shipping method, order size, and order details.

Standard Delivery

Estimated delivery time: 4–7 working days.

Express Delivery

Estimated delivery time: 3–5 working days.

Priority Delivery

Estimated delivery time: 2–4 working days.

Delivery times are estimates and may vary depending on your location, courier availability, seasonal demand, customs processing, or remote-area delivery requirements.

Logistics Method

Orders are shipped through trusted third-party logistics providers and courier partners. Depending on your location, your order may be delivered by local or international shipping companies.

  • Standard courier services
  • Express delivery partners
  • Local last-mile delivery services
  • International shipping providers where applicable

Once your order is dispatched, you will receive tracking information by email or SMS where available.

Packaging & Handling

Each order is prepared with suitable packaging to help protect the contents during transport and reduce the risk of damage.

  • Orders are packed with appropriate protective materials where needed
  • Shipments are securely sealed for safe delivery
  • Items are checked before dispatch where applicable
  • Packaging may vary depending on the order size, destination, and shipping method

Our goal is to ensure your order arrives safely, securely, and ready for use.

Gift Orders

If you are sending an order as a gift, selected checkout options may be available depending on the order and destination.

  • You may be able to include a personalized message at checkout where available
  • Some orders may include gift-ready packaging options
  • Gift options may vary depending on order type and delivery location

Delivery Schedule

Orders are normally processed and dispatched during business days.

Delivery Days

Deliveries are normally made Monday to Friday.

No Deliveries

Deliveries are not normally made on weekends or public holidays.

Order Cut-Off Time

Orders placed before 1:00 PM may be shipped the same business day.

Orders placed after 1:00 PM are normally shipped the next business day.

Same-day dispatch depends on stock availability, payment confirmation, order verification, and courier collection schedules.

Important Delivery Notes

Please review the following delivery conditions before placing your order:

  • Remote areas may require longer delivery times
  • Additional shipping charges may apply for certain remote locations
  • Re-delivery charges may apply if delivery attempts fail
  • Incorrect or incomplete addresses may cause delays
  • Please check your shipping details carefully before confirming your order

Damaged or Incorrect Orders

If your order arrives damaged, defective, delayed, or incorrect, please contact us as soon as possible so we can review the issue and provide the next steps.

  • Contact us within 48 hours of delivery where possible
  • Provide your order number
  • Include clear photos of the issue
  • Include clear photos of the packaging and shipping label where relevant

Once the issue is reviewed, we will work to resolve it with a replacement, refund, or another suitable solution where applicable.

Track Your Order

After your order has been dispatched, tracking details will be sent to you where available.

  • You may receive a tracking link by email or SMS
  • Tracking updates may show dispatch, transit, and delivery status
  • Tracking availability may depend on the courier and destination

If tracking information is not updated immediately, please allow some time for the courier system to process the shipment.

Need Assistance?

If you have questions about shipping, tracking, delivery times, or a custom delivery request, please visit our Contact Us page. Our support team will help you with the next steps and make sure your delivery request is handled clearly and professionally.