Privacy Policy

Company Name: LIMITLESS WORLD LIMITED

Registration: 80407177

Address: FLAT 2304, 23/F HO KING, COMM CENTRE, 2-16 FA YUEN STREET, MONG KOK HONG KONG

Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, or place an order through our online store.

By using this website, you agree to the practices described in this Privacy Policy.

Information We Collect

We collect only the information needed to process orders, provide customer support, improve our services, and operate our website securely.

Personal Information

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Order details and purchase history
  • Payment information processed securely by third-party payment providers
Full card details are not stored by us. Payments are handled securely through authorized payment providers.

Usage Data

When you browse our website, certain technical information may be collected automatically to help us maintain security, improve performance, and understand how visitors use our store.

  • Pages visited and time spent on the website
  • Click behavior and navigation flow
  • Device type and browser type
  • IP address and general location data
  • Website performance and error information

Cookies and Tracking

We use cookies and similar technologies to support essential website functions and improve the shopping experience.

  • Enable core website functionality
  • Keep products in your cart
  • Remember preferences where applicable
  • Analyze website traffic and performance
  • Improve usability and customer experience

You can disable or manage cookies at any time through your browser settings. Some website features may not work correctly if cookies are disabled.

How We Use Your Information

Your information is used only for legitimate business purposes related to your order, customer support, website operation, and service improvement.

  • Process and deliver your order
  • Send order confirmations and shipping updates
  • Provide customer support
  • Handle returns, refunds, or order-related requests
  • Improve our website, products, and services
  • Prevent fraud, abuse, and unauthorized activity
  • Send promotional emails only where consent has been provided

Data Security

We take appropriate security measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

  • Secure systems are used where applicable
  • Payment processing is handled by trusted third-party providers
  • Access to personal data is limited to authorized personnel
  • We do not sell your personal information

Sharing Information with Trusted Partners

We may share limited information with trusted third-party service providers only when necessary to operate our business and fulfill your order.

  • Payment providers used to process transactions
  • Shipping and logistics partners
  • Email service providers for order updates
  • Website hosting and technical service providers
  • Review platforms, only if you choose to participate

These partners are expected to handle your information securely and only for the purpose for which it was shared.

Your Rights

You have control over your personal information. Depending on applicable law, you may have the right to:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of your data where legally permitted
  • Withdraw consent for marketing communication
  • Unsubscribe from promotional emails at any time
  • Manage cookies through your browser settings

Communication Storage

Messages sent through our website, email, or customer support channels may be securely stored in order to:

  • Provide better customer support
  • Maintain accurate records of customer requests
  • Resolve order-related issues
  • Improve the quality of our service

Customer communication is treated as confidential and is not shared unnecessarily.

Data Retention

We keep personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including order processing, legal obligations, accounting requirements, dispute resolution, and customer support.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in legal requirements, business operations, technology, or website functionality.

The latest version of this Privacy Policy will always be available on this page.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us through our Contact Us page.